At Hauck Bros., Inc. Heating and Cooling, we guarantee 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review any of these popular review sites or social networks.
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19:02 04 Jan 23
Our furnace stopped working a week before the coldest weather Springfield had seen in 50 years. We called Hauck Brothers who sent a salesman to our door. He was courteous, thorough and professional. We purchased a new furnace and HVAC. An install crew arrived Monday morning and worked diligently to get us heat prior to the arrival of cold weather. We stayed warm as could be during temperatures near zero. They completed the install over the next two days. They were very professional and did exactly what was promised. They left our basement spotless. We could not be happier with their work and our decision to us Hauck Brothers.
20:17 28 Aug 22
Top-notch customer service from the guidance provided in choosing the right, state of the art heat pump for energy and money savings to installation. Everyone we dealt with were knowledgeable and friendly. We have a working cooling system for the end of summer and know that we are covered when winter hits! Thanks Hauck Brothers for that sense of security. We highly recommend!
04:42 25 Jul 22
Kole and Luke did a great job. They were friendly and answered all my questions. Very knowledgeable about the installation being done. Cleaned up all excess materials and left with a satisfied customer. Thanks guys.
15:21 13 Jul 22
We decided to replace our old air conditioner and heating oil furnace. They were very professional when they met with us to discuss our options. The sales representative was not so much a salesman as an educator. He did not push one particular system on us just educated us as to the benefits and drawbacks of each system and let us make the choice as to what fit our needs and budget best. When it came time for installation, they arrived early and worked late in the day. When unforeseen problems occurred they kept us updated as to what was going on and worked diligently to rectify the issues. It took just over two days worth of work to install a whole new system including heat pump and furnace. When they were finished, our house was as clean as it was when they came, and the installation looks good in addition to being very functional. Overall we are very happy with their services and we use them to service year to year on our new system. I would highly recommend them to anyone. On a sidenote, the technicians were very personable, and our dogs like them which says a lot.
13:19 25 Jun 22
Our A/C went out on Friday night at 9:30pm. Beth came to fix it that night in the dark and was wonderful. She is so friendly, kind, and professional. I cannot say enough good things about Beth. Honestly, this was the best service call I've ever experienced. Thank you, Beth! Hauck Bros is lucky to have an employee like you! I can't thank you enough.
19:35 08 Feb 22
Professional, courteous service provided in a timely manner. Went above and beyond to keep me informed of progress and timeline for completion even when complicated by inclement weather. Special thanks to Luke for a job well done!! Highly recommended.
13:38 01 Feb 22
Ross and team did a great job planning the installation and replacing the existing furnaces & ACs. They identified how to improve the existing setup and corrected errors with the original install. They were extremely professional during the entire project. They did an excellent job and we are very happy with the new system.
13:10 23 Sep 21
We're so happy with the top-notch service we received at Hauck Bros. Inc. It's hard to find businesses anymore that are willing to go the extra mile. Joe Kitchen is a straight-up great example of someone who gets it. He knows how to make his customers feel valued.
20:49 28 Aug 21
Rick, Brian, Jon (and Ross) were friendly, professional, helpful, and courteous,. They installed my AC very quickly duringthe hottest week of the year. The next day my new furnace and humidifier were installed. Before leaving, they patiently answered all ofmy questions.with detailed explanations. I
21:03 25 Aug 21
We received excellent service from Hauck Brothers. They arrived on time and were very professional. They provided the information I needed to understand what they were doing as they installed the new A/C and Furnace system. They were clean and polite. Thank you (Brian, Lucas, Luke and John) for all your work today. I truly appreciate it.
23:36 13 Aug 21
Brian gave me excellent service on my furnace and A/C installation. He went as far as to leave me a portable A/C unit. I have used this company many times. Always with great service. I have to give Brian and Rusty a huge thank you
16:21 13 Aug 21
Hauck Bros installed a new furnace and A/C in my home 20 years ago. When It was time for a new system, the process couldn’t have gone any better. Mr Kitchen came out to review the current system and discuss my options and cost. The 2-day installation went smoothly. The technicians were very courteous and worked efficiently despite the extreme heat this week. They took the time to explain things as they worked and once the installation was done, how to program the new system. I’m very pleased with everything.
10:43 13 Aug 21
The techs were very professional and explained everything in detail so I understood what needed to be done. They are very knowledgeable. Great company!! I will definitely use them if I have any issues moving forward.
15:48 10 Aug 21
They were extremely professional and very helpful. They made sure we stayed cool during installation by supplying AC unit. I would recommend them with great reviews.
20:40 06 Aug 21
I used Hauk Bros. to make my HVAC more efficient. They installed 4 new vents, ran piping, had to cut 3 new holes in my flooring. (which was not an easy task b/c they had to cut through 3 layers of flooring & a 1 1/2" layer of self leveling floor thin set) They also installed new sheet panning for my return ducts that were rusted out & cleaned everything up from the demolition. Awesome service! The three technicians that were here; Brian w/a helper, Rodney, & John were all amazing to have working in our home. All of them were very polite, considerate, & caring. Honestly, Hauk Bros. is hands down the best contractor I have personally worked with! I can't say enough except I'll always utilize their services in the future and highly recommend them for any HVAC needs!
15:50 05 Aug 21
Love my new furnace and air conditioner! Great products and great service. I highly recommend Hauck Brothers.
21:00 20 Jul 21
Hauck Bros. installed a new HV/AC unit for me. Joe Kitchen came out and gave me options. He explained everything. Fantastic! Then, the installers came out and did another FANTASTIC job! If you're in the Dayton area and you are looking for someone, Hauck Bros. Inc is the one for you! Bravo, Hauck Bros, bravo!
16:27 30 Jun 21
Hauck Bros, and their team did alot of complicated work for me and I am very happy with the results. Several big projects and upgrades which in all was probably close to 3 or 4 weeks. A few jobs were critical and they were here same day or next. I highly recommend them.
23:19 26 Jun 21
The service was done fast and complete. The technician was very nice and explained everything he did.
20:11 31 Dec 20
This is a quality run organization. They return your calls in a timely manner, they do what they say they’ll do and when they say they will.Many encourage us to shop local. Doing so can be frustrating. I’m always amazed by the lack of responsiveness from some local companies. Hauck Brothers is a breath of fresh air. They are responsive and appreciate your business.If you need HVAC services, give them a call. Joe Kitchen, the Residential Sales Manager is a pleasure to work with. He knows his business and is a man of his word.
13:49 28 Oct 20
The staff at Hauck Bros. were great to work with. They had a number of helpful time and money saving ideas on a very big job. They replaced the Furnace, AC, duct work and added an iWave air-purifying system. The job was done on Time and on Budget. Thanks!
22:02 05 Jun 20
Great job. Arrived on time. The two workers were friendly and professional. Everything is working great. I highly recommend Hauck Brothers for all your furnace and air conditioner needs.
16:09 18 Dec 19
One can not just call in and talk to a salesmen, hard to belive that a company this size doesn't have some one that can answer calls durning the day time hours, no wonder these companies have us over a barrel
19:42 22 Oct 19
Greg the service tech arrived not just on time but 15 minutes early! Very knowledgeable which was appreciated since we have a fuel oil furnace. I plan on using them again in the future. You should too.
20:22 01 Aug 19
I just posted this on the BBB website.KUDOS for Hauck Brothers - their technician Shayne came this morning, and did an OUTSTANDING job for my wife and I.As background, we had our Mitsubishi Mini-Splits installed by another company quite a few years back. Not only did that other company no longer have Mitsubishi Diamond certified technicians employed, they sent someone to fix the Mini-Splits who was unqualified to do so, and it was very obvious.In comparison, it didn't take my wife and I very long to tell that the Hauck Brothers Tech Shayne was certainly certified to do the job. If he wasn't a Diamond certified tech, he sure fooled us. From the moment he looked at the Mini-Split, we could tell he knew what he was doing.Hauck Brothers should do everything possible to hold onto such an asset.Well done Shayne, well done Hauck Brothers.Very satisfied customers,Bob & Nanako Hanafin
19:23 28 May 19
Professional job - friendly, timely service. Expensive, but thorough.
19:49 06 May 19
Jim has been our service person for years. He is extremely knowledgeable and conscientious. Hauck has serviced our equipment since 1984. Great service.
15:01 13 Mar 19
Great experience. Their sales rep Joe came and did an estimate to replace our furnace and water heater. Estimate was very competitive. Technicians were very friendly and professional. Got my final bill and was identical to the estimate. I wish every experience with a contractor was this simple! Thank you
00:46 04 Feb 19
Joe prefers to not keep his word! Tried since Jan 20 to connect to have him come and look at our unit. Said He would be here on Saturday morning never showed texted him to find out what was going on- he said had 3 more stops in front of me, he never showed. Texted him again and his response won’t be there at a baby shower! He then called and said he was sorry but he worked like 80 hours and he can’t control the weather. He stated that he usually only works MFand no evenings... ok how are you working 80 hours a week and not working evenings and weekends. I am very respectful of others and for this man to not even call or text and state he was not coming is just disrespectful of another. When I asked him if he had a yelp page or Facebook page he said no he’s a one man stand- I did research and found the brothers page. (My builder contacted him to contact me about coming out to look at my less than one year old unit).
03:57 27 Aug 18
We had an emergency tonight and left a message on their “EMERGENCY” line. Their message indicated they’d call back within an hour. That was 6 hours ago and still no call. It got to be 84 degrees in the house. and we had to spend the night at a relative’s home. PLEASE DON’T CLAIM TO BE AVAILABLE FOR EMERGENCY SERVICES UNLESS YOU PLAN TO BE AVAILABLE.
18:17 10 Jan 18
We are very appreciative of the excellent service we received from all your staff with the recent installation of our new Bryant heating system. Thanks again to the very courteous receptionists when we called for service, and many thanks to Steve, Jeremiah, John and Joe for your service. Keep up the good work. Joe C
17:16 06 Jan 18
Very pleased with the service I received from Hauck Brothers! My husband and I were without heat and Hauck was able to send someone out the same day I called in. The technician was very informative and friendly and was able to get us heat after a couple hours. The staff there is great and responsive. I recommend Hauck Brothers to everyone I know. Thanks for the great service!!
01:15 17 Sep 17
Awesome job working with Hauck Brothers. We replaced our heating & air conditioner and also a new hot water tank. All of this was done in a day and the technician answered all my question. Since then our heating bill has been reduced by 20% and our electric bill has gone down. Thanks Hauck Bros!
14:58 15 Sep 17
We have been with Hauck Bros since Mr. Bob Warren took charge and we have appreciated the exceptional and professional service received. We have been on his service plan both for air conditioning and furnace since he offered it - I recommend it to all as it takes the worry out of every winter and summer and in after- hours support with problems. Professional and friendly service = great service =Hauck Brothers.
14:06 15 Sep 17
We have used Hauck Heating for years and they have always been very reliable in meeting all of our heating and A/C needs. We always use them to check out our heating and A/C systems each year to ensure they are up and running efficiently when we are at home on away. Always reliable and a pleasure to work with.