At Hauck Bros., Inc. Heating and Cooling, we guarantee 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review any of these popular review sites or social networks.
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20:22 01 Aug 19
I just posted this on the BBB website. KUDOS for Hauck Brothers - their technician Shayne came this morning, and did an OUTSTANDING job for my wife and I.As background, we had our Mitsubishi Mini-Splits installed by another company quite a few years back. Not only did that other company no longer have Mitsubishi Diamond certified technicians employed, they sent someone to fix the Mini-Splits who was unqualified to do so, and it was very obvious. In comparison, it didn't take my wife and I very long to tell that the Hauck Brothers Tech Shayne was certainly certified to do the job. If he wasn't a Diamond certified tech, he sure fooled us. From the moment he looked at the Mini-Split, we could tell he knew what he was doing.Hauck Brothers should do everything possible to hold onto such an asset.Well done Shayne, well done Hauck Brothers.Very satisfied customers,Bob & Nanako Hanafin
19:23 28 May 19
Professional job - friendly, timely service. Expensive, but thorough.
19:49 06 May 19
Jim has been our service person for years. He is extremely knowledgeable and conscientious. Hauck has serviced our equipment since 1984. Great service.
15:01 13 Mar 19
Great experience. Their sales rep Joe came and did an estimate to replace our furnace and water heater. Estimate was very competitive. Technicians were very friendly and professional. Got my final bill and was identical to the estimate. I wish every experience with a contractor was this simple! Thank you
00:46 04 Feb 19
Joe prefers to not keep his word! Tried since Jan 20 to connect to have him come and look at our unit. Said He would be here on Saturday morning never showed texted him to find out what was going on- he said had 3 more stops in front of me, he never showed. Texted him again and his response won’t be there at a baby shower! He then called and said he was sorry but he worked like 80 hours and he can’t control the weather. He stated that he usually only works MFand no evenings... ok how are you working 80 hours a week and not working evenings and weekends. I am very respectful of others and for this man to not even call or text and state he was not coming is just disrespectful of another. When I asked him if he had a yelp page or Facebook page he said no he’s a one man stand- I did research and found the brothers page. (My builder contacted him to contact me about coming out to look at my less than one year old unit).
03:57 27 Aug 18
We had an emergency tonight and left a message on their “EMERGENCY” line. Their message indicated they’d call back within an hour. That was 6 hours ago and still no call. It got to be 84 degrees in the house. and we had to spend the night at a relative’s home. PLEASE DON’T CLAIM TO BE AVAILABLE FOR EMERGENCY SERVICES UNLESS YOU PLAN TO BE AVAILABLE.
18:17 10 Jan 18
We are very appreciative of the excellent service we received from all your staff with the recent installation of our new Bryant heating system. Thanks again to the very courteous receptionists when we called for service, and many thanks to Steve, Jeremiah, John and Joe for your service. Keep up the good work.Joe C
17:16 06 Jan 18
Very pleased with the service I received from Hauck Brothers! My husband and I were without heat and Hauck was able to send someone out the same day I called in. The technician was very informative and friendly and was able to get us heat after a couple hours. The staff there is great and responsive. I recommend Hauck Brothers to everyone I know. Thanks for the great service!!
01:15 17 Sep 17
Awesome job working with Hauck Brothers. We replaced our heating & air conditioner and also a new hot water tank. All of this was done in a day and the technician answered all my question. Since then our heating bill has been reduced by 20% and our electric bill has gone down. Thanks Hauck Bros!
14:58 15 Sep 17
We have been with Hauck Bros since Mr. Bob Warren took charge and we have appreciated the exceptional and professional service received. We have been on his service plan both for air conditioning and furnace since he offered it - I recommend it to all as it takes the worry out of every winter and summer and in after- hours support with problems. Professional and friendly service = great service =Hauck Brothers.
14:06 15 Sep 17
We have used Hauck Heating for years and they have always been very reliable in meeting all of our heating and A/C needs. We always use them to check out our heating and A/C systems each year to ensure they are up and running efficiently when we are at home on away. Always reliable and a pleasure to work with.